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Vickie commented on Trusted Connections & Partnership

It depends on which direction the challenge takes but these are organizations that should be considered:
- Community Care Collaborative
- El Buen Samaritano
- Lone Star Circle of Care
- Meals on Wheels - Central Texas
- United Way
- Public Library
- Cap Metro
- Church groups
- Schools

Easy ways to communicate the program internally and externally would be needed. Having shared and signed off messaging with multiple organizations can help to increase trust and communications about the solution.


Vickie commented on Logistic Linking

Hello, Ahmad.

Here are some things that might help and answer some of your questions:
- re: vision - it depends on which direction the pilot takes. A shared and signed on charter of some sort might help to keep folks with some stake in the pilot stay together on a vision that is periodically revisited.

- Having support, representation, or facilitation from the City (maybe even Travis County or Central Health specifically) could help keep the vision tied to larger cities goals.

- A governance model that is clearly posted and points of contact with email for each organization that is involved would help track organizational responsibility. At the least, a list of partners with points of contacts would help. This now unmaintained tool by the City of Austin has some nice features that illustrate some info that is helpful for residents to understand projects (

- A one-pager that clearly outlines the project point of contacts and overview would help with communication across organizations and the community

Keeping these documents front and center would help:

Sorry, this feels a little disjointed but we've heard a lot from the folks we've previously engaged!


Vickie commented on Digital Literacy & Access

Hello, Ahmad.

Here are some resources I'm currently aware of in Austin:
Austin Free Net

Digital Empowerment Community of Austin

And I also feel the iteams from the Innovation Office of the City of Austin would have good insight based on their work with people experiencing homelessness:

I can't say exactly what skills would offer the most benefit but I do feel learning directly from community members that might look and/or think like them or have a shared language would probably be most comfortable.