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Resident-Centric Experimentation

Improving resident qualify of life through data-driven experimentation

Photo of Erez Druk
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Based on feedback and close collaboration with cities including Palo Alto, Sacramento, and San Jose, we've learned that the only way for cities to adapt quickly and solve real problems is to experiment and make decisions based on data and evidence.  We've also learned that there are no current tools that can support and streamline such efforts. The vast majority of pilots and other innovation efforts in cities fail in a variety of different ways.

UrbanLeap allows cities to run pilots and experiments in a way that simply works. Using our platform, cities can discover innovative solutions, work in collaboration to define goals and metrics, execute and measure outcomes, and ultimately make a quick decision based on evidence from the field and input from residents. Ultimately, cities will also use our platform to share innovative solutions and results with other municipalities.

This data-driven approach has been highly successful in the private sector. It is now arriving to the public sector and we're thrilled to provide the tools to support this data-driven, collaborative approach.

Describe who will use your solution (1,000 characters)

Initially, our tool will be primarily used by Pittsburgh's city staff and urban innovators (i.e vendors) to collaborate around problems, experiments, and scaling the best solutions. For the pilot period, we propose that all the city of tomorrow pilots will be planned, executed, measured, and evaluated on our platform. At a later stage, it will be used by residents to learn and inform what problems Pittsburgh will focus on, what solutions will be tested, and which ones will be scaled broadly across the city.

Describe your solution's stage of development

  • Ready to Scale - you have completed and expanded your pilot and are seeing adoption of your solution by your intended user

Tell us about your team or organization (500 characters)

UrbanLeap is a small startup with a big passion to improve urban quality of life. We're a diverse team with a common belief that now more than ever, our cities need great tools to discover, experiment, and scale the best solutions to their most urgent problems. These tools need to be resident-centric and data-driven, and we're excited to be building them.

Size of your team or organization

  • 2-10

Funding Request

  • $25,000

Describe how you would pilot your idea (1000 characters)

To pilot this idea, we will implement our platform with Pittsburgh's transportation department to primarily support the city of tomorrow pilots, as well as other experiments that the city is engaged with. Running pilots in an urban environment is complex, and this kind of efforts typically fail. Our platform introduces best practices, collaboration tools, data management, and automation that proved itself in other progressive cities. The funding will be primarily used to work closely with city staff and further develop our platform. Based on a successful piloting period, we plan to scale through other departments and charge the city for our solution. As we're a funded startup with a growing customer base, the cost to the city is small compared to the return on investment Pittsburgh will see and deliver to its residents.

Describe how you would measure the success of your pilot (1000 characters)

The following metrics will be tracked during the pilot period: 1. City staff adoption and engagement 2. Number of active and completed pilots that are managed on the platform 3. Track the timeliness and effective execution and results of the city of tomorrow pilots 4. Survey participating city staff and vendors 5. Qualitative analysis of the decisions made based on the completed pilots

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Photo of Diana Avart
Team

Hi Erez Druk ,

Thanks for submitting your idea! While I agree that data-driven experimentation is a best practice for any type of pilot, it is still somewhat unclear how the technology will specifically address improving mobility in Pittsburgh. I would encourage you to update the post with additional details regarding what type(s) of testing you would seek to support in Pittsburgh and how you would go about it. This will help reviewers see it as a project with a clear implementation plan that correlates specifically to Pittsburgh's City of Tomorrow Challenge.

- Diana, Facilitator

Photo of Erez Druk
Team

Hi Diana,

Thank you for the input! The reality is that cities usually fail to run pilots. This is not because the ideas or intentions are not good, but because it's quite hard to collaborate, plan, execute, measure, and make a good evaluation in a complex city environment with many stakeholders, regulation, and unknown conditions.

I'll try to highlight this better!

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