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Papa Social Transportation

Papa connects older adults to college students for social transportation.

Photo of Andrew Parker

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Papa connects college students to seniors. They provide what we call social transportation among other things. The students don't just pick up/drop off seniors, but stay with them during their journey. A typical experience includes the student going with the senior to the doctor's office, afterwards going to the grocery store, then taking them home and assisting them with putting their groceries away. The students are like "Grandkids On-Demand."

Seniors can call the 800 number or use the mobile app to request a student. Students see all visit requests in their are and can accept them.

Members pay $15 / hour and $.50 per mile after the first 10 miles (first 10 miles are included). The college student gets about 70% of the collected revenue. 

We also have a membership option. For $15 extra per month you can get access to house help, tech help, and other assistance. If you just want social transportation, their is no membership fee. 

Describe who will use your solution (1,000 characters)

Papa supports older adults. As explained above a typical experience usually includes a day of errands, a trip to the doctor, or a ride to the park. We work with active seniors who typically don't have a car and find public transportation to be difficult. Members can call our 1800 number, use the Papa mobile app, or go to our website to request a college student. The entire experience can be tracked through our technology and available to who ever is appropriate (family, themselves, administrator, etc.). Additionally, Papa connects local colleges students to an opportunity to support others in their community. Members (Older Adults) pay $20 per hour which includes up to 10 miles of service. Additional miles are $.50 per mile. We track this automatically in our technology. The students get requests on their mobile app and can accepted ones in their area. Students get paid for this and have a flexible schedule. Additionally, this is a great resume/career builder for students.

Describe your solution's stage of development

  • Ready to Scale - you have completed and expanded your pilot and are seeing adoption of your solution by your intended user
  • Fully Scaled - you have already scaled your solution and are exploring new use cases

Tell us about your team or organization (500 characters)

Papa's founder and CEO, Andrew Parker has an extensive background in healthcare. Prior to starting Papa, he helped to grow MDLIVE, a large telehealth provider started out of S. Florida. Andrew's co-founder, Alfredo Vaamonde has built out several successful healthcare IT companies. Most recently he developed an algorithm to prevent RX abuse and waste. Our tech leader, Chris has lead many firms and is a leader in the S. Florida tech community. Find out more about our team here -

Size of your team or organization

  • 2-10

Funding Request

  • $100,000

Describe how you would pilot your idea (1000 characters)

Papa is currently available to residents in Miami. We launched in January and are preparing to scale to new markets. We would use these funds to launch a marketing campaign and bring on additional college students. We already have the foundational infrastructure in place to support this pilot and beyond. We are excited to see the value of our solution to this problem and believe it is going to be very valuable to residents. We have already proven this to be accurate. We have about 200 members in Miami as of today. Our average customer in Miami spends $172 per month with the service to take members to and stay with them at the doctor, the grocery store, or other locations. We make about 30% of the collected revenue, with the majority going to the students.

Describe how you would measure the success of your pilot (1000 characters)

One measure of success will be how many members we are able to enroll through this channel. We also want to evaluate repeat usage throughout the pilot program. We would track this cohort closely and look for ways to improve through the pilot offering. Our intention after the pilot would be to roll it out to more members in the Miami market and expand to other similar geographies. Beyond social transportation the "Grandkids On-Demand" can also provide house help, tech help, and most importantly; companionship. If they want services beyond social transportation, we charge a monthly membership fee. Reviewing the users and seeing how many go from social transportation to membership will also be a clear sign of success. We will closely track usage over time. If usage goes up with individual members, that will be a sign of success as well.


Join the conversation:

Photo of Julian Brizuela Trochez

The city should create bicycle trails on the highway. Example: if they were to take 1 lane from I-95 north and 1 from south, they will be able to make a bicycle trail in the middle of the highway. By building 5 foot tall concrete barrier with plastic glass ontop of the barrier, protecting cyclists from motorists and any flying debris. And at each existing exit, making a stairway to allow cyclists to safely get On and Off under the bridge and back on the highway. The same can be done for all major highways. This will motivate people to cosider cycling as a much faster way of transportation at high peak hours. Especially from Golden Glades to Downtown Miami on I-95.

Building wider roads is clearly not the solution for our traffic congestion, it's only getting worst. Building safe bike trails will encourage people to commute on a bicycles. Having less cars on the road and less pollution. Distance is not the problem, safety is the biggest concern.

Photo of Diana Avart

Hi Julian,

Thanks for contributing this idea. While we cannot accept new proposals at this time, I would encourage you to read through the semi-finalist proposals and add comments that can help the teams refine their ideas. This would be especially helpful if you are from one of the 3 cities and have local knowledge that can help the proposed idea really meet the needs of community.

- Diana, Facilitator

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