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Tell us a time when you felt the public transport worked?

What are the key elements in the public transport working for you? Tell us about your whole experience!

Photo of Matteo Cappelleti
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Photo of Wilda Previl

So I feel like public transportation DOES work but does it work well? The reason why Uber exists is because taxi companies provided limited access and control fares. Netflix exists because Blockbusters charges crazy fees.

Point is is the metro system could use some innovation. I haven’t ridden a public bus in over a decade. Miami-Dade transit does not do logistics well and bus drivers are... not very friendly. For public transportation to change, they need an overhaul in customer experience training and logistics 101.

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