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Step-Hear Accessible Public Transportation

The system- Finding and reaching the bus stop and Informing the driver that a person with disability is waiting at the nearest station

Photo of Yishai Hatzir
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The purpose of the system

The Step-Hear system solution is aimed to answer some of the following barriers in using public transportation-

Getting reliable information of the bus arrival time

Difficulties in finding the correct bus stop

Finding and reaching the bus entrance

Informing the driver that a blind person is waiting at the nearest station

Mutual identification on the bus by the passenger, and the passenger by the bus driver

At the bus, identifying the next bus stop

Preparation to get off the bus and notifying the driver that a passenger with disability wants to get of the bus

System processes -

Identification of the arrival of the person with disabilities to the station

When a traveler with a disability reaches a range of about 20 meters from the station:

The mobile phone (or bracelet) vibrates

It sends a message to the system that there is a person with disabilities within the station range

An option to activate a voice signal (public or other) to attract attention and direct the person with disabilities to an appropriate and safe spot in the station compound.

Optional voice indication to attract the attention of other passengers near the station to the presence of the person with disabilities at the station (required mainly in rainy or dark conditions where the person with disabilities needs further assistance).

Reading lines

After pressing button # 1 Reading lines in the bracelet (or mobile phone):

Registering the Step-Hear controller in the Step-Hear server.

Query the stops at the station according to the latest data

Monitoring readability and sending alerts as needed

Routing alerts to the call management system and / or calls to the control system for software and interfaces

 Line selection by passenger with disabilities

After pressing button # 2 Select a line in the bracelet (or mobile phone):

Recording the execution of the Step-Hear controller

Quiring the system for updated time

Reading the line includes the expected time for the arrival of the next bus

Routing alerts to service management system and / or system calls

 Ordering a service for a line chosen by a passenger with a disability

After pressing button # 3 ordering a service on the bracelet (or mobile phone):

Recording the execution of the Step-Hear controller

Quiring the system for updated time for the selected line

The line call has a predicted arrival time

Sending a message including receiving confirmation of the click to the Step-Hear server

 Enabling logic to determine the operator and sending a valid acceptance permit for the person with the disability

 Reading a message to a passenger with disabilities regarding the receipt of the line selection

 The transmission of a message includes verification of acceptance to the control system of the relevant bus company

 Routing alerts to service management system and / or system calls

 Bus selection, driver notifications and follow-up

Step-Hear servers perform the following processes:

Choosing the bus closest to the station where a disabled passenger is waiting

Sending a message to the operator's command and control system

Tracking the bus

Queries for the system to obtain updated forecasting time and operation of algorithms for the decision-making system. Is there a significant gap between the information passed on to the person with the original disability and the current information requiring additional reading for the person with disabilities.

Send a replay message to Step-Hear servers

 Monitoring all the buses that operate on the line and using algorithms to select the bus that best suits the needs of passengers with disabilities

Sending a message to the Step-Hear controller on the selected bus includes confirmation of receipt of the message

 Updating the operator's command and control server

Continuing to monitor the activity of the selected bus in relation to other buses on the same line and to use logic to deal with situations in which two buses travel close to each other

The course of the trip

After pressing button # 1 by a person with a disability in the mobile phone (or bracelet):

 Registering the Step-Hear controller

Sending a message includes confirmation of receiving the click

Reading the next line, from the bus system

Send a read health alert message for monitoring and control purposes

The system will support the option of receiving a "personalized line" which will be maintained in the system for passenger service with a restriction that is required (with the explicit permission of the user)

After pressing button # 2, ask for a drop at the next station on the bracelet (or mobile phone):

 Recording the execution of the Step-Hear controller

Sending a message includes receiving confirmation of the click

Audio and visual indication on the driver's display

Sending a health message Displays the notification for monitoring and control purposes

Monitoring, control and maintenance

All information regarding the use of the public transportation system is collected and left:

Arrival time to the station

Waiting time at the station

Bus arrival time

Bus duration

Collection station and download station

Reading calls at the station and on the bus

In addition, information is collected on activities that are not related to the accessibility leap:

Monitoring the rate of voltage in the battery

Entry to work in a way that reduces energy consumption in the station system in low-charging situations

Monitoring continuous communication

Monitoring the integrity of the reading system

Create automated calls for technicians from the monitoring system

Securing information for external penetration -

User level - the user interface is one-way and operated by a "dry contact"

At the network level - secure encrypted communication

Describe who will use your solution (1,000 characters)

The users can be passengers with disability like Visually Impair, Wheelchair users, Elderly users and more.

Describe your solution's stage of development

  • Pilot - you have implemented your solution in a real-world scenario
  • Fully Scaled - you have already scaled your solution and are exploring new use cases

Insights from previous testing (500 characters)

The system can make a dramatic user experience for large communities and for the bus drivers.

Tell us about your team or organization (500 characters) Subsidiary Company of “Mehalev”- The biggest accessibility provider in Israel with 20+ years of experience in accessibility solutions. Providing solutions for a wide range of disabilities for 1,000’s of clients B2B and B2C. In our team we have sportwear engineers, managements, people with disabilities and mechanics.

Size of your team or organization

  • 2-10

Funding Request

  • $75,000

Rough Budget (500 characters)

The buget is for install the system at 4 bus stops and 4 buss (10K$). Customize the data for the routs (65K$)

Describe how you would pilot your idea (1000 characters)

We need your contact to a bus comppany, install our system at the buss and at 4 bus stops. We will contact the local organisation for people with disabilities, show them the way it works and let them use it on there regular uses.

Describe how you would measure the success of your pilot (1000 characters)

Becous its a small scale pilot, the major seccess will be by the users private experience.

Sustainability Plan (500 characters)

The users can use the pilot after its ends. Our plan is to make a large city installed with this system. The minstry of transportation in Israel suport thus solution.


Join the conversation:

Photo of paul mathew

Hi Yishai,
Can you elaborate more on the tech front. Thanks

Photo of Yishai Hatzir

Hi Paul, I add a presentation to explain the system.
The system based on 4 main elements- Smartphone; Bus-Stop Audio Sign; Step-Hear Cload and Bus Unit. The user activete the units with BT and get the real time info from the audio sidn or from the smartphone.