While sharing proposed changes to IndyGo's #37 bus frequency and start/end times, a lady burst into tears, almost hugging me, me the bearer of good news! The lady worked at one of the restaurants in the far, far Northwest corner of the county, but, due to the infrequency of bus service, could only work a partial shift at that job and still get home at night. With the expanded hours and frequency I shared with her, she felt she would now be able to work a full shift, meaning, as a single parent, she could now support her family without relying on others for assistance!
Mobility is about peoples' lives, family and job access! That is it in a nutshell!