Despite the growing popularity and accessibility of public transportation and rideshares, substantial gaps exist in the current transportation ecosystem. Gaps in public transportation and paratransit disproportionately impact seniors, persons with disabilities, and those who seek employment not located on public transportation bus routes.
Wheels to Work is an innovative, fully-accessible and sustainable micro-transit solution that provides an alternative means of transportation for those for whom personal or public transportation is not available. Operating on all three shifts this solution offers an affordable option to the user with a unique cost-share between the employer and the employee. Rider fares are managed through a payroll deduction plan, and employers have liberty to determine the level and length of investment in their employees. All participating employers bear the full cost of the program until the employee receives their first paycheck. Some employers, recognizing the substantial return on investment, choose to pay the full cost of transportation to reduce absenteeism, tardiness and turnover.
Where ridership density exists, employees are aggregated and picked up at community hubs (never more than ½ mile from their home) and taken directly to work. In the absence of density, riders are provided curb-to-curb service. The return ride home operates in the same fashion. Riders with mobility issues are provided door-to-door service.
Hope Network provides the single point of contact for users and provides employee education for participating employers through its website, print media, and on-site information sessions.
Currently providing 9,000 monthly trips to over 30 local participating companies, we believe the program has proven its value and effectiveness and is ready to scale.