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Resident-Centric Experimentation

Improving resident qualify of life through data-driven experimentation

Photo of Erez Druk
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Based on feedback and close collaboration with cities including Palo Alto, Sacramento, and San Jose, we've learned that the only way for cities to adapt quickly and solve real problems is to experiment and make decisions based on data and evidence.  We've also learned that there are no current tools that can support and streamline such efforts. The vast majority of pilots and other innovation efforts in cities fail in a variety of different ways.

UrbanLeap allows cities to run pilots and experiments in a way that simply works. Using our platform, cities can discover innovative solutions, work in collaboration to define goals and metrics, execute and measure outcomes, and ultimately make a quick decision based on evidence from the field and input from residents. Ultimately, cities will also use our platform to share innovative solutions and results with other municipalities.

This data-driven approach has been highly successful in the private sector. It is now arriving to the public sector and we're thrilled to provide the tools to support this data-driven, collaborative approach.

Describe who will use your solution (1,000 characters)

Initially, our tool will be primarily used by Grand Rapids' city staff and urban innovators (i.e vendors) to collaborate around problems, experiments, and scaling the best solutions. For the pilot period, we propose that all the city of tomorrow pilots will be planned, executed, measured, and evaluated on our platform. At a later stage, it will be used by residents to learn and inform what problems Grand Rapids will focus on, what solutions will be tested, and which ones will be scaled broadly across the city.

Describe your solution's stage of development

  • Ready to Scale - you have completed and expanded your pilot and are seeing adoption of your solution by your intended user

Tell us about your team or organization (500 characters)

UrbanLeap is a small startup with a big passion to improve urban quality of life. We're a diverse team with a common belief that now more than ever, our cities need great tools to discover, experiment, and scale the best solutions to their most urgent problems. These tools need to be resident-centric and data-driven, and we're excited to be building them.

Size of your team or organization

  • 2-10

Funding Request

  • $25,000

Describe how you would pilot your idea (1000 characters)

To pilot this idea, we will implement our platform with Grand Rapids' transportation department to primarily support the city of tomorrow pilots, as well as other experiments that the city is engaged with. Running pilots in an urban environment is complex, and this kind of efforts typically fail. Our platform introduces best practices, collaboration tools, data management, and automation that proved itself in other progressive cities. The funding will be primarily used to work closely with city staff and further develop our platform. Based on a successful piloting period, we plan to scale through other departments and charge the city for our solution. As we're a funded startup with a growing customer base, the cost to the city is small compared to the return on investment Grand Rapids will see and deliver to its residents.

Describe how you would measure the success of your pilot (1000 characters)

The following metrics will be tracked during the pilot period: 1. City staff adoption and engagement 2. Number of active and completed pilots that are managed on the platform 3. Track the timeliness and effective execution and results of the city of tomorrow pilots 4. Survey participating city staff and vendors 5. Qualitative analysis of the decisions made based on the completed pilots


Join the conversation:

Photo of Tom Bulten

Hi Erez: Thank you for the proposal! I'm one of facilitators on the forum. Can you provide some examples of the types of transportation experiments or pilots that city staff could analyze with the Urbanleap platform?

Photo of Erez Druk

Sure, thank you for the question :)

Our product is focused on managing the process, data, and collaboration with a simple UX and built-in based practices. As such, city staff could theoretically run and analyze any pilot they would like.

That said, some of our early adopters have been successfully testing transportation solutions such as car sharing (with startups such as Lyft and VIa), On-demand micro transit, and even autonomous shuttle services.

Let me know what else I could clarify!

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