When what we have isn't enough...
my friend shared her story with me - as a completely normal experience... but for me, it was anything but normal.
Everyone has a starting point, for me and my interest in transportation, it began with my friend's experience. My visually impaired friend had an appointment at DHS (Department of Health and Services) at 8 am on a November morning. She considered all her options to get there..(her son couldn't take her, the Uber drives off without her, Taxis and Van rides are too expensive and the Bus route is too far away) She choose the Go bus(a subsidised bus that can pick you up if you're approved and qualify, and take you to Doctors appointments. It fills its schedule by working others in when possible with no guarantee of time of arrival or departure. In other words, you get there when you get there.) So the Go Bus couldn't guarantee a ride on that morning, but it was able to squeeze her in. The bus picked her up on a cold snowy November morning at 6 am and dropped her off at 6: 20. For 100 minutes - a little over an 1-1/2 she stood outside waiting for someone to open the door. I was angry that was the best we could do! As a society, I believe we can and we should do better.