Dispatching software that manages several or more vehicles often costs tens of thousands of dollars a year. For many smaller transit companies and hopeful entrepreneurs, this high cost is a barrier to starting or expanding a business. Dispatch Bot is the solution that offers businesses the tools to gather passenger information, schedule optimally, perform trips on time, track vehicles, review reports, and invoice.
Populations within the impact area are in need of transit which comes from a recognizable brand, offers comfort and reliability, is affordable, and can cater to their needs such as the use of mobility aids like wheel chairs.
For passengers with recurring medical appointments or errands, DispatchBot offers subscriptions. It supports detailed information collection to ensure the vehicle is equipped with the capacity and any mobility aid needed to support the passenger.
DispatchBot offers transit providers the tools necessary to accomplish these goals through familiarity, low costs to invest in higher capacity vehicles and expand to manage larger fleets, and detailed passenger information records.
We currently operates all across the USA and has been the software of choice for transit fleets of up to 70 vehicles in some of the largest cities such as Seattle, Washington. It is the affordable software solution transit providers need to schedule, route, perform, and track trips safely and optimally.
DispatchBot's core services:
Increase operational efficiency by choosing the most optimum route
DispatchBot has built-in artificial intelligence to help schedule trips in the most efficient manner possible. Dispatch Bot will automatically provide dispatchers with preferred schedules, from which dispatchers can choose the best, or create their own. The DispatchBot auto-scheduler automatically accommodates special vehicle requirements, ensures your passenger will arrive on time, the driver has ample time to make his next appointment, and much more.
- The Scheduler Board:
Schedule and dispatch in real-time.
All schedules are created visually. The transit provider does not have to wade through huge lists of text, searching for trips and trying to determine where the trip fits. Our visual scheduler presents the entire day on a single board and uses colors to aid the dispatcher in scheduling.
- Vehicle Location Tracking:
View where very vehicle is at every moment of their route.
- On Time Performance Tracking:
Stop problems before they even start.
DispatchBot automatically alerts providers of trips that may miss on-time performance contracts; days in advance of you ever performing the trip. With a single mouse-click, dispatchers can correct the problem before it ever becomes one.
DispatchBot automatically keeps track of on-time performance record by day, week, month or any other time period. You can slice the report by account or driver and gain powerful insights to identify and mitigate issues.
- BillerBot: DispatchBot's invoicing system. When enabled, BillerBot generates invoices for each trip based on customizable rates. Dispatchers and managers can view revenue being generated in real-time from the scheduling board or reports. We also are integrated with Quickbooks online to streamline your invoices directly to Quickbooks online for ease of accounting.
Our passenger app that allows riders the ability to book a trip with their provider and be notified when the provider accepts and schedules the trip.
- DispatchBot Driver App:
Drivers always know their schedule.
Keep the whole team connected. Drivers can use their smartphone to automatically receive trip information and navigate to the trip using turn-by-turn direction GPS. The status, time and odometer of the trip is automatically recorded by the driver and captured in DispatchBot. The Dispatch Bot mobile app also allows drivers to collect digital signatures from passengers.
- Real-Time Reporting:
See growth in real-time.
DispatchBot provides real-time reporting using real data. There is no need to wait until the end of the day, week or month to reconcile how your business is performing. DispatchBot allows transportation providers to get the right information when they need it so that they can make informed business decisions.
Run reports by driver, vehicle, account or virtually any other facet. DispatchBot provides the number of miles driven vs the original estimates, the time the passenger spent in the car, wait time, revenue and many other metrics. Learn more about DispatchBot's reports.
For this challenge:
We are submitting our service as a solution as well as several features we wish to add such as a General Transit Feed Specification, or GTFS.
GTFS makes available to any potential passenger the trips a provider who is using DispatchBot offers. It is a game changer for passengers and transit providers alike. GTFS will allow the passenger to not only find care through applications like Google Maps/Google Transit, but it will also track where their driver is in real time through those apps allowing passengers to avoid unnecessary waits.
For transit companies, this feature will place the transit company's who use DispatchBot as an option for transit within Google Maps, thereby giving passengers more options to get the care they need.
We also propose enhancing our passenger app, ShuttleBot, and the driver app by adding an alert button within the passenger and driver app to report assault or medical emergencies. Real time tracking of drivers will allow emergency services to locate and provide aid.