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SendaRide

SendaRide will provide customized transportation for those in need, through our proprietary technology and our fleet of Care Partners.

Photo of Laura Fleet
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SendaRide can help people stay healthy through difficult times and assist people in getting to/from their jobs when the unexpected happens through our ride-share platform.  

SendaRide allows a user (hospital, case worker, charity, individual) to book a ride now or in the future using either our proprietary HIPAA-compliant technology, our app or our 1-800 number.  Rides are customized to meet the needs of the rider (i.e, bilingual driver, can accommodate a folding wheelchair, can accommodate two car seats) and provided through our fleet of highly vetted and trained Care Partners (drivers).  Our concierge service is curb-to-curb, helping those who need a little extra assistance into and out of their destinations.

For those individuals that don't need a ride, but need something picked up (I.e. groceries, prescriptions), SendaRide offers courier services.

Describe who will use your solution (1,000 characters)

SendaRide's solution was created to help the frail, elderly, vulnerable as well as the able-bodied. After an extensive back surgery and recovery, I realized that many able-bodied adults find themselves in temporary situations where they need something more than mass transit but less than a medical transport. This experience led me to design, create and launch SendaRide. Individuals can book rides through our app or our 1-800 number. We see many rides booked by children for their elderly parents so they can remain social. In addition, having served as a health care attorney for over 20 years, I knew that the medical community needed a viable solution for their patients as well. Those that are leaving the ER, have been under anesthesia or are walking on new crutches may need a more customized ride with a driver that is willing to help them to and from the car. Hospital staff, case workers and charities can log into our website and quickly book a customized ride for those in need

Describe your solution's stage of development

  • Ready to Scale - you have completed and expanded your pilot and are seeing adoption of your solution by your intended user

Insights from previous testing (500 characters)

SendaRide launched in Oklahoma City with six hospitals. Two years later we have completed over 40K rides and have expanded to Tulsa and DFW. We launched with a skeleton of our platform and let our customers tell us what features they needed. We learned that our use case is not limited to just medical transportation but also rides to work, the grocery store, drug testing, court, church. Our customers told us they needed the ability to car pool, make stops along the way and courier services.

Tell us about your team or organization (500 characters)

SendaRide was launched by Laura Fleet, CEO. She has practiced health care law over 20 years and built SendaRide based on her personal experiences. Greg Meyers, Director of Strategic Growth is a senior healthcare executive with 30 years' experience. Rebecca MacKinnon, Director of Corporate Strategy has designed healthcare technology acquired by leading companies. Devon Mobley, Director of Product and Technology spent his career as a developer at a leading speciality hospital.

Size of your team or organization

  • 2-10

Team or Organization URL

www.SendaRide.com

Funding Request

  • $75,000

Rough budget (500 characters)

SendaRide is already licensed to operate across the state of Texas and our technology is already providing rides everyday in other cities. Our budget would be used to recruit, hire, background check and train Care Partners (drivers), to hire bilingual Customer Service Representatives and an Account Manager to help organizations use our technology. Recruiting Drivers and Staff: $5K Screening/Training/Onboarding Drivers: $10K Salary for CSR: $30K Salary for Acct Mgr: $30K

Describe how you would pilot your idea (1000 characters)

Within the pilot phase SendaRide would initially partner with several businesses such as a hospital, charities, churches and hire Care Partners sufficient to accommodate the anticipated volume of rides. We believe we can launch our service inside of 3 months, leaving us 3 additional months of the pilot phase to address unmet needs and potential hurdles such as regulatory issues.

Describe how you would measure the success of your pilot (1000 characters)

Our success is measured by a hospital's quantifiable decrease in missed appointments, ER utilization and a healthier patient population. The ROI for a charity is identified through budget savings for transportation and their clients' needs for transportation to work, grocery store, pharmacy is met - again measured by a healthier population.

Sustainability Plan (500 characters)

SendaRide's long term services can be funded through federal grants. In Oklahoma we have identified Dept. of Transportation grants. Additionally, many medical providers budget for transportation needs of their patients. Medicaid and Medicare Advantage plans pay for transportation for their populations. We have also seen many philanthropic organizations sponsor transportation through SendaRide, such as YWCA, churches and community donations.

Social Media

@SendaRideNow #SendaRideNow FB is @SendaRide

1 comment

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Photo of Robert P Tweed
Team

So how much are your services? Will I get any healthier. Or is it more of a custom taxi rather than a machine i can get in. And travel from NJ to Florida strengthening my self-esteem and physical body?