Join us to participate in the upcoming 2019 City:One Challenge. 


HealNow is the Onboarding and Payments platform for pharmacies. We partner with pharmacies to enable home deliveries and online payment.

Photo of Halston Prox
0 2

Written by

HealNow is the on-boarding and payments platform for pharmacies. We partner with pharmacies to reduce the number of phone calls and payment forms they receive via fax, by allowing patients to pay co-payments, schedule deliveries and enter medical information online. We enable pharmacies to offer online payments of prescriptions for a faster onboarding, payments, and delivery process, in a frictionless way.

HealNow bridges the gap between pharmacies and their patients. We give our pharmacy partners a turnkey solution to accept online payments of prescriptions and other products seamlessly. We’ve turned a 3-day game of phone tag into a 30-second ordering and payments process for your staff and patients.

With HealNow Pharmacies receive: 

Subscription fees starting at $0/month for our Essential plan. Enabling any pharmacy to use the platform!

Customized questionnaires for easy patient onboarding.

Patient Insurance Verification.

White-labelled payment portal with the pharmacy’s branding.

Custom text messages and emails.

Send SMS notifications from the pharmacy’s own phone number.

API Access for Enterprise customers.

“Powered by HealNow” logo included on our Essential Plan. 

Ad Sponsorships.

Single Sign-on

Additional Login Accounts

Dedicated Account Manager

Priority Support

Dedicated URL

99% Uptime

And Many More Features Coming Soon!

Describe who will use your solution (1,000 characters)

Both pharmacies and patients use our solution. We integrate with pharmacy management systems to efficiently send orders to their patients. Once a patient receives this order they are able to pay, schedule delivery and enter any required medical information online seamlessly. Please see attachment: (HealNow - Payment Portal Screenshots.pdf)

Describe your solution's stage of development

  • Ready to Scale - you have completed and expanded your pilot and are seeing adoption of your solution by your intended user

Insights from previous testing (500 characters)

With HealNow, thousands of patients have scheduled home deliveries and paid online using the HealNow platform. Also, pharmacies are able to offer onboarding and payments online to their customers. Our technology has successfully increased revenue for our partner pharmacies and has reduced the amount of time pharmacy staff members spend on the phone with their customers. Ultimately, giving customers a better experience and increasing their likely hood to receive their prescriptions.

Tell us about your team or organization (500 characters)

Halston has over 8 years experience in the healthcare industry, with 5 years implementing Epic electronic medical records for large Health Systems, like Providence Health, Mount Sinai, and Baylor Scott & White to name a few. I was responsible for designing and configuring the software for doctors and nurses in hospitals and clinics. Linkedin:

Size of your team or organization

  • 2-10

Team or Organization URL

Funding Request

  • $75,000

Rough budget (500 characters)

We will use 25% of funds to hire several sales people to source, close and onboard new pharmacies in the East Austin metroplex area. We will also dedicate 25% of resources to solid partnerships with local courier/delivery companies or other partnerships we're working on with companies like UberHealth, etc. Lastly, we will use 50% of resources on engineering/development for bringing on these partnerships and new pharmacies.

Describe how you would pilot your idea (1000 characters)

1. Direct Sales The HealNow team proactively sales to both SMBs and Enterprise pharmacies across the country. We’ve started to target speciality/compounding and retail pharmacies to date and have seen tremendous success. 2. Partner with local Austin Pharmacy Networks The HealNow team is currently in talks with several Pharmacy Networks to become their “Official” Online Onboarding and Payments Platform partner. Collectively, these networks represent tens of thousands of pharmacies who will be able to quickly become a customer of HealNow. 3. Go-live Once a retail, hospital, or speciality pharmacy is on-boarded they will immediately be able to use the HealNow platform.

Describe how you would measure the success of your pilot (1000 characters)

We have several KPI's we measure once a pharmacy comes on board. (1.) We measure the number of orders that are being sent to patients. (2) We measure how many patients are scheduling deliveries and paying online. (3) We also measure those conversions on a macro level.

Sustainability Plan (500 characters)

Absolutely, we have hundreds of customers who are joining our platform and are currently adding more and more every month. HealNow is sustainable because we have a working product, customers and thousands of patients who use the platform every month. Lastly, we offer a few subscription plans for pharmacies to choose from, starting from $0/month to $399/month.

Social Media



Join the conversation: