ShyftAuto is a software application that is controlled by a car service center, the
backend, and used by customers that need to have their car serviced, the front end.
We sell our product to car service centers who use it to allow customers to schedule
their cars to be picked up for service and returned when the repair order is complete.
The front end application is very popular as it alleviates the need for customers to ever step foot into a service center again. All communication with the service center can be done from with the app and the app retains all communication between the center servicing the vehicle and the customer, as well as a copy of the completed invoice for future recall. The customer can also track where in the process the vehicle is using a graphical tracking tool.
The service center provides the pickup and delivery in return for 35% higher repair
order return, higher customer satisfaction, new car sales, customer retention,
manageability of cars on lots. For a small monthly fee for using the software, we give
the service centers an omnichannel for communication with customers using up to
date technology. The world is changing and it is time for service centers to take
advantage of the wave.
We have filled a space between the customer and the service center and taken
advantage of that space by providing new services. The main new service is a pickup
and return of the cars being serviced. Accompanying the pickup and return service is a
communication device, a way to collect and maintain service history, and avenue to
sell new cars and by used ones, and a way to keep the customer informed of the
progress of service and any issues found during the original repair order. So how does
you service center communicate with a customer?
ShyftAuto provides a software platform operated by dealers to connect, communicate, and coordinate consumer auto service using mobile technology.
ShyftAuto’s service center customers use our platform to receive incoming consumer requests for pickup and delivery auto service and can respond to these requests using an organized workflow and a communication system to ensure the customer feels guided and informed throughout the duration of service as well as in between appointments.
Consumers can track, authorize additional work, and communicate with the service facility all from one mobile interface. Consumers respond well to the mobile centric interface which eliminates any need to step foot in a service center. Consumers can keep up with a record of their maintenance history through the app.
The combined efficiency of consumer’s interaction and dealership dashboard allows this platform to generate 35% higher returns in consumer spending, consistently high consumer experience reporting, and the opportunity to leverage our omnichannel customer base means real growth for dealerships proportional to the growth and adoption rate of the platform. Shyft auto positions itself in a futuristic vision of commoditized dealerships providing on demand consumer actualization.