Neighbor-Hub is an application that matches mobility-constrained neighborhood residents with goods and services providers. For residents with limited access to traditional transportation modes, Neighbor-Hub brings to them limited medical and grocery services through a single platform that implements a scheduling (time/location) application. Once a 'service package' (an aggregation of goods and services scheduled for delivery at a particular time and location) is bundled within Neighbor-Hub, the goods and services are delivered to a main hub location (where this means a location that is at most about 1 mile away from the residents which make up the 'service package') in the neighborhood, such as parks, churches, or other community institutions. In addition, Neighbor-Hub is a tool which enables residents to manage non-commercial neighborhood activities such as childcare and ridesharing. Non-commercial activities can be tracked in Neighbor-Hub and exchanged for commercial goods and services. In this manner, Neighbor-Hub contributes to solving the problem recognizing valuable informal economic activity that traditionally is not acknowledged.
From the point of view of the consumer, Neighbor-Hub is a solution for residents with limited access to traditional transportation modes. A 1 mile walk to a park or church and an account with Neighbor-Hub is all that is required to access limited medical and grocery services.
From the point of view of the service provider, Neighbor-Hub provides two main things, 1. Reduces no shows for medical appointments and 2. Provides healthcare providers with increased visibility on how to better serve those patients within those communities.