Community Hub is an app that users will utilize to monitor or request transportation to crucial resources or medical facilities nearby. To access our transportation services, clients must be part of a low-income program; for example, the Medical Access Program, WIC, and SNAP/TANF, etc. These programs will provide clients with a free monthly general voucher for personal use and additional appointment vouchers as needed.
Community Hub expects to use both shuttle buses and vehicles for transportation. Buses will run a scheduled route with the ability to perform special pick-ups for people with disabilities or families with children under two years old. Additionally, users will be able to monitor bus arrival, location, bus stops, and confirm appointments to medical or community facilities. Vehicles will be used for pick-ups not available within the bus route or time frame.
Bus drivers/drivers will have access to a driver's portion of the app, which will be used to scan users' vouchers. When vouchers are scanned it will notify the approving party that their client is en route or that the voucher was utilized. The approving party will also have access to track the client's location and arrival time to appointments; this will help reduce the no-show rates for many organizations.
*Vouchers can be provided in paper/ID form for individuals without cellphones or access to technology.