Digital Literacy & Access
Insight on increased adoption
Earlier this year Capital City Innovation convened stakeholders who cared about transportation and patient access. This included non-profits, startups, clinics, and other organizations. From this we had a few findings that can contribute to this challenge.
One key takeaway after talking to these various organizations was the need to understand and account for population digital literacy and access for any solution to work.
No matter the solution, resident technology access, and digital literacy are important factors and considerations, especially if we want to work with marginalized populations. Languages such as Spanish should also be accommodated for early on.